SAP Knowledge Base Article - Public

3681725 - Document Type "Cancellation Invoice" does not appear under Document Numbering Formats for Customer Invoicing for Country India

Symptom

The option Cancellation Invoice does not appear in the drop-down list of the field Document Type in the Define document numbering formats for India of the Fine Tuning Activity Document Numbering Formats for Customer Invoicing.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Business Configuration work center.
  2. Select the Overview view.
  3. Search for the Fine Tuning Activity Document Numbering Formats for Customer Invoicing.
  4. Open the Fine Tuning Activity.
  5. Click on the Define document numbering formats for India hyperlink.
  6. Add a new row and enter the respective Company ID.
  7. In the drop-down list of the field Document Type, observe that the option "Cancellation Invoice" is not available.

Cause

The Document Type "Cancellation Invoice" is not a mandatory legal requirement for India, and this feature/functionality is currently not available in the system for the country India.

For India, both the Invoice and the Cancellation Invoice are of Document Type Invoice and are using the same document numbering rule.

The available Document Types for India are:

  • Correction Invoice
  • Credit Memo
  • Debit Note
  • Down Payment Request
  • Invoice
  • Rebate Credit Memo

Resolution

This is the current system behaviour.

If you need the feature provided by SAP, it has to be submitted in the Customer Influence portal.

See Also

KBA 3491105 - Document Type "Cancellation Invoice" does not appear under Document Numbering Formats for Customer Invoicing for countries Peru and Colombia

Keywords

customer invoice, cancellation invoice, document numbering format, compliance issue, audit issue, business configuration, india, cancellation invoice configuration, document type, numbering rule, customer influence portal, invoice cancellation , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions