SAP Knowledge Base Article - Preview

3681747 - SAC Excel : Blank screen when connecting to SAC Tenant with SAC Excel add in

Symptom

After executing successfully :

  • Clear the add-in cache in Excel clients, following the steps explained in User guide about Tenant Configuration

  • To deploy, the administrator had installed Centrally the Excel Add-in but it has not been deployed after 72 hours 

==> When trying to login to the SAC tenant from SAC Excel Add-in, white/blank screen is always displaying :



Read more...

Environment

  • SAP Analytics Cloud - All versions
  • SAP SAC Excel Add-in - All versions

Product

SAP Analytics Cloud all versions

Keywords

KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-DES , Story Design & Visualizations , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.