Symptom
After executing successfully :
- In PowerShell, the command Set-OrganizationAddInOverrides -ProductId 8a512e2b-c04e-4c06-9235-11b6cd59f584 -AppDomains "url1","url2"
where the different tenants urls have to be declared between double quotes and separated by a comma without any space, and the URL tenant without the "/" at the end of the URL
(following the steps of "User guide about Tenant Configuration | SAP Help Portal" ("https://help.sap.com/docs/SAP_ANALYTICS_CLOUD_OFFICE/2b73edbc8f8f4189a36bc7a2e038185c/db2f874261824d63adb3ca198f65ce55.html"
-
Clear the add-in cache in Excel clients, following the steps explained in User guide about Tenant Configuration.
- To deploy, the administrator had installed Centrally the Excel Add-in but it has not been deployed after 72 hours
==> When trying to login to the SAC tenant from SAC Excel Add-in, white/blank screen is always displaying :
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Environment
- SAP Analytics Cloud - All versions
- SAP SAC Excel Add-in - All versions
Product
SAP Analytics Cloud all versions
Keywords
KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-DES , Story Design & Visualizations , Problem
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