Symptom
Terminated employee is not converted to Alumni after offboarding completion.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Confirm that the Alumni Experience is set up properly.
- Configure the Alumni job in Provisioning and create the InitiateAlumniExperience business rule to initiate Alumni Access.
- Terminated one employee from Employee Central.
- Observe that the user isn't identified as I.
Cause
Rule is skipping to evaluate employee status.
Resolution
This issue was fixed by our engineering team and the fix is to be released in 2605 version. For further tracking on this fix kindly follow along with your account manager within this internal ticket: OBX-39979
Workaround: Rule should be adjusted in order not to use Employee Status
Dear Support Engineers, refer to internal memo.
Keywords
obx, ofb, alu, offboarding, alumni, experience, termination, employee, converting, conversion , KBA , LOD-SF-OBX-OFP-ALU , Alumni Access , Problem
SAP Knowledge Base Article - Public