3681875 - Net Value Already Invoiced is Incorrect in the Project Invoice Request

You created a Project Invoice Request for the project, and then a Customer Invoice was generated. After that, a Manual Customer Invoice was created as a follow-up.

However, when you create a new Project Invoice Request for the same project, the Net Value Already Invoiced does not reflect the deduction of the amount from the Manual Customer Invoice.

You expect the Net Value Already Invoiced to return to zero after the Manual Customer Invoice is posted.

SAP Business ByDesign

1. Go to Customer Invoicing work center.
2. Go to Projects view.
3. Show All Projects.
4. Find respective Project.
5. Select New - Automatic Invoice Request.
6. Click View All.
7. Go to Items tab.

In Items details, the Net Value Already Invoiced reflects data from Invoice for which Manual Invoice was posted. The amount included in the Manual Invoice has not been deducted.

The system does not subtract the “Manual Invoice Net Value Already Invoiced” amount - created through the follow-up Customer Invoice - when creating the new Project Invoice Requests.

As a result, the previously invoiced manual amount is not reflected when generating new invoice requests.

This is the expected system behavior.

When creating a new manual or automatic Project Invoice Request, the system only considers the Sales Order Value and the Customer Invoiced Value. The amount from any follow-up manual invoice (“Manual Invoice Net Value Already Invoiced”) is not retrieved or included in the calculation for new Project Invoice Requests.

Incorrect net value, project invoice request, net value already invoiced,  follow-up manual invoice , KBA , SRD-CRM-INV , Customer Invoicing , SRD-PRO-INV , Projects Customer Invoicing , How To