Symptom
- Refreshing the import job fails without any error message, displaying only the correlation ID: 3243353663754101b678949857858371.
- No newer log entries exist in the data timeline of the import job.
Environment
- SAP Analytics Cloud 2025.14.21
- Import Data Connections (Acquiring Data)
Reproducing the Issue
- Log in to the SAP Analytics Cloud tenant
- Open the Data Management page of the Model
- Refresh the import job
- Observe the failure with an empty error message: "Correlation ID: 3243353663754101b678949857858371."
Cause
-
The issue is currently under investigation by the development.
Resolution
The solution to this issue is currently under investigation. Please follow this KBA for updates.
See Also
-
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
import job failure, correlation ID, SAP Analytics Cloud, multi-action failure, data import error, format issue, Period/Year filter, S4HANA connection, data management, ZC_CUS_SACQuery, XPA_P_MAC_CUS_002, data action error, job validation error , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public