SAP Knowledge Base Article - Public

3681899 - import job failure with correlation ID due to format issue in SAP Analytics Cloud

Symptom

  • Refreshing the import job fails without any error message, displaying only the correlation ID: 3243353663754101b678949857858371.
  • No newer log entries exist in the data timeline of the import job.

Environment

  • SAP Analytics Cloud 2025.14.21 
  • Import Data Connections (Acquiring Data)

Reproducing the Issue

  1. Log in to the SAP Analytics Cloud tenant
  2. Open the Data Management page of the Model 
  3. Refresh the import job
  4. Observe the failure with an empty error message: "Correlation ID: 3243353663754101b678949857858371."

Cause

  • The issue is currently under investigation by the development.

Resolution

The solution to this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

import job failure, correlation ID, SAP Analytics Cloud, multi-action failure, data import error, format issue, Period/Year filter, S4HANA connection, data management, ZC_CUS_SACQuery, XPA_P_MAC_CUS_002, data action error, job validation error , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions