Symptom
- One-time payment displays all pay components regardless of country specific configuration.
- The issue happens in Quick Action Template > 'Create One Time Payment' as well.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to user's Full Profile > Compensation category > One time payment card, click Create button.
- In the dropdown list of Type field, you can see all pay components displaying regardless country specific settings, for example, Base Salary China.
- In Legacy People Profile, go to One-Time Payments card, click Pencil icon, in the dropdown list, only USA-specific pay components are displaying, such as Base Salary USA.
Cause
This is a known issue.
Resolution
The issue will be fixed in 1H 2026 release.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, INC16679510, OTP, spot bonus, pay component non recurring, PPX, PP3, ECT-263766, quick action, Create One Time Payment
Product
SAP SuccessFactors Employee Central 2511 ; SAP SuccessFactors HCM Core 2505
SAP Knowledge Base Article - Public