SAP Knowledge Base Article - Preview

3682014 - Playbook cards not displayed on Opportunity detail screen until hovering over Progress Scale in SAP Sales/Service Cloud V2

Symptom

  • Playbook cards are not visible on the Opportunity detail screen unless the user hovers over the Progress Scale.
  • The Progress Scale icon does not respond, preventing the user from progressing the Opportunity.


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Environment

  • SAP Sales and Service Cloud Version 2
    • SAP Sales Cloud Version 2

      Product

      SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2, limited use all versions

      Keywords

      Playbook cards, Opportunity detail screen, Progress Scale, Sales Phase. , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , Problem

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