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3682072 - SQL error -10807 occurred; work process in reconnect status

Symptom

  • Work processes on an ABAP platform dump with the below message in SM21 & ST22 :

    26.10.2025    04:30:36    hostname    DIA    000    100    User    @5D\Qhigh priority@    BYM    SQL error -10807 occurred; work process in reconnect status
    26.10.2025    04:30:36    hostname    DIA    000    100    User    @5C\Qvery high priority@    D01    Transaction canceled 00 162 ( DB-Error - -10807 )
    26.10.2025    04:30:37    hostname    DIA    000    100    User    @5B\Qwarning@    BYY    Work process has left reconnect statu



    Category               External Error
    Runtime Errors         <>
    Date and Time          <>

    ----------------------------------------------------------------------------------------------------
    |Short Text                                                                                        |
    |    ">>>>>>>>>>> DB-Error -     -10807"                                                           |
    ----------------------------------------------------------------------------------------------------

     . . . . . . 

    ----------------------------------------------------------------------------------------------------
    |Database Interface Information                                                                    |
    ----------------------------------------------------------------------------------------------------
    |C|1|INFO : connection 0 is moved from 'hostname' (connection_id=225742) to 'hostname' (conne|
    |B|E|***LOG BYY=> work process left reconnect status [dblink#947]                                  |
    ----------------------------------------------------------------------------------------------------

  • However the typical root causes under "rc=XXX" as detailed in SAP Note 3117294, are not present in the HANA service trace files, nor present or unclear in the syslog work process trace entries in SM21/ST22


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Environment

SAP HANA Platform Edition 2.0

SAP Netweaver

SAP S/4HANA

        

Product

SAP HANA, platform edition 2.0 ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

KBA , HAN-DB , SAP HANA Database , BC-CST-DP , Dispatcher, Task Handler , Problem

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