Symptom
In the Latest People Profile under Compensation Information, the masked calculated field (Annualized salary) displays the ‘Show’ option as expected. However, clicking ‘Show’ does not reveal the value, and no system response occurs.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central -Compensation information
Reproducing the Issue
- Go to the profile "ABC".
- Go to Compensation -click show -no response.
- Click on 'view all' in compensation information.
- Click on 'show' for the field 'Annualized Salary'. But it does not do anything-No response.
Cause
This is a known issue.
Resolution
- This issue is planned to be fixed by the Engineering team in the 1H 2026 release.
- Workaround: Please remove any special characters from the pay component group or unmask the field.
Keywords
INC16681810, KI2H2025, ECT-244508, mask, field, compensation, information, Compa ratio, Range Penetration, Annualized salary, calculated, fields, show, unmasking, no response, response, ECT-264171 , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error
Product
Attachments
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SAP Knowledge Base Article - Public