SAP Knowledge Base Article - Public

3682183 - Background Elements fields greyed out in PPX - Employee Central - 2H2025

Symptom

When configuring a field with a parent picklist id, the field is greyed out even after selecting a value for the parent field only for Latest People Profile.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create a background element;
  2. Configure field A and B with A being a parent picklist of B;
  3. Go to the portlet in the employee's profile;
  4. Select a value for field A;
  5. Field B is greyed out. 

Cause

The "Parent Picklist ID" field is not configured with the parent field id in the child configuration. 

Resolution

In Latest People Profile, there are validations which requires the "Parent Picklist ID" must contain the ID of the parent field, not a picklist value. 

Keywords

KI2H2025, 2H 2025, INC16559276, background element, picklist, grey out, ppx, successfactors, employee central , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions