Symptom
When configuring a field with a parent picklist id, the field is greyed out even after selecting a value for the parent field only for Latest People Profile.
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Environment
SAP SuccessFactors Employee Central - Latest People Profile
Reproducing the Issue
- Create a background element;
- Configure field A and B with A being a parent picklist of B;
- Go to the portlet in the employee's profile;
- Select a value for field A;
- Field B is greyed out.
Cause
The "Parent Picklist ID" field is not configured with the parent field id in the child configuration.
Resolution
In Latest People Profile, there are validations which requires the "Parent Picklist ID" must contain the ID of the parent field, not a picklist value.
Keywords
2H 2025, INC16559276, background element, picklist, grey out, ppx, successfactors, employee central , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Problem
SAP Knowledge Base Article - Public