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SAP Knowledge Base Article - PreviewSymptom
When attempting to select a root cause in the investigation step "Root Cause & Evaluations". Users are unable to enter comments in the box despite having the appropriate Roles and Authorizations.
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Environment
- SAP ERP Environment, Health and Safety (SAP EH&S)
- SAP ERP
- SAP S/4HANA
- SAP S/4HANA Cloud Private Edition
Product
SAP ERP all versions ; SAP Environment, Health, and Safety Management all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions
Keywords
EHS, EH&S, Incident Management, Investigation, Manage Incident, Root Cause, Comment Box, Editable, Investigation Steps, Configuration, SPRO , KBA , EHS-SUS-IM , Incident Management , Problem
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