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3682304 - How to Add Ariba CIG Cloud Foundry Subaccounts to the Cloud Connector

Symptom

Notification received regarding the migration of Managed Gateway for Spend & Network from Neo to Cloud Foundry. During the process of adding CF subaccounts to the Cloud Connector, the following issues were observed:

  • Uncertainty about the correct value to enter in the "Login E-Mail" field. For Neo subaccounts, the subaccount username (the CIG P-user ID) was previously used, but it is unclear whether the same applies to CF subaccounts.
  • When attempting to execute the passcode URLs provided in the migration instructions, the browser returned a “can’t reach this page” error. A screenshot with the full error details is attached.
  • The issue was reported in the North America region.


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Environment

SAP Cloud Connector On-Demand/On-Premise Connectivity

Keywords

cloud connector, ariba cig, cloud foundry subaccounts, login email, passcode url error, neo migration, managed gateway, sap integration suite, north america, cig p-user id, authorization tab, reset password, sap note , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BNS-ARI-CON , Ariba Connect , Problem

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