Symptom
Notification received regarding the migration of Managed Gateway for Spend & Network from Neo to Cloud Foundry. During the process of adding CF subaccounts to the Cloud Connector, the following issues were observed:
- Uncertainty about the correct value to enter in the "Login E-Mail" field. For Neo subaccounts, the subaccount username (the CIG P-user ID) was previously used, but it is unclear whether the same applies to CF subaccounts.
- When attempting to execute the passcode URLs provided in the migration instructions, the browser returned a “can’t reach this page” error. A screenshot with the full error details is attached.
- The issue was reported in the North America region.
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Environment
SAP Cloud Connector On-Demand/On-Premise Connectivity
Keywords
cloud connector, ariba cig, cloud foundry subaccounts, login email, passcode url error, neo migration, managed gateway, sap integration suite, north america, cig p-user id, authorization tab, reset password, sap note , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BNS-ARI-CON , Ariba Connect , Problem
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