Symptom
- When performing any action that triggers a job task (MDF import/export, for example), you notice that execution time occurs a few minutes later than the scheduled time.
- Triggering jobs with "Run Now" or scheduled jobs within an execution time window may also experience a gap between scheduled and execution.
- The delay between scheduled time and the actual execution time of the job is random.
Environment
SAP SuccessFactors HCM Suite
Cause
It is expected during high traffic periods in Data Center Job Servers.
Resolution
For cases where the job server reach its execution limit, all jobs that have the execution time window in progress will await on queue until the server is available for execution.
The on-queue time will depend on the quantity of jobs are being processed in that time window for specific Data Center.
See Also
- KBA 3477226 - MDF Job Import Status is Completed, but the Progress status is: Failed. - SAP for Me
- KBA 2320572 - Platform - Job scheduler tips & tricks from Support for Partners and Consultants
- KBA 2906009 - Scheduled Job Manager on SuccessFactors
- Help Portal - Managing Scheduled Jobs Admin Guide
Keywords
mdf import, job, scheduled job, delay, execution delay, job queue, limit, mdf export, shared job server, waiting list, INC16633736 , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem
Product
SAP SuccessFactors HCM Core all versions
SAP Knowledge Base Article - Public