SAP Knowledge Base Article - Preview

3682403 - User required to login into CLP when session already exists in SSO flow

Symptom

  • Intermittent single sign-on (SSO) issues occur across Site Groups using a Central Login Page (CLP) in the SAP Customer Data Cloud setup.
  • User prompted to sign in when CLP page should have an existing session


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Environment

  • SAP Customer Data Cloud
  • Web SDK

Product

SAP Customer Data Cloud all versions

Keywords

single sign-on, sso, central login page, clp, sap customer data cloud, gigya sdk, onGigyaServiceReady, hasSession, keepSessionOnSSOLogin , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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