SAP Knowledge Base Article - Preview

3682416 - accounts.tfa.phone.sendVerificationCode returning 500 internal server error

Symptom

  • The accounts.tfa.phone.sendVerificationCode endpoint returns a 500 Internal Server Error.
  • The error code is 500001, and the error message is "General Server Error".


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Environment

  • SAP Customer Data Cloud
  • REST API

Product

SAP Customer Data Cloud all versions

Keywords

send verification code, 500 internal server error, error code 500001, general server error, status code 500, status reason internal server error, missing parameter, key parameter, API error, SAP Customer Data Cloud, troubleshooting, endpoint failure, verification code , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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