Symptom
This article describes a known issue using business rules to update application status on the Reimagined Candidate Experience. The rule is triggered but the application is moved to the incorrect status "automatically disqualified" and not the status which is set in the business rule.
There are no pre-screening questions configured on this job requisition and therefore no applications should be getting placed in "automatically disqualified" status.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Candidate Application.
- Create a candidate account and submit an application.
- Rule is triggered to move application to a desired stratus
- The rule is triggered successfully but the application is moved to the automatically disqualified status.
Cause
Resolution
A fix is being deployed as part of the patch 2511p6.
Please review the patch dates on the SAP community: SAP SuccessFactors - Patch Details
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Keywords
candidate application, save rules, auto disqualified status, disqualified status, recruiting, business rules, recruiting management, rule triggering issue, incorrect status, prescreening questions, CX Apply, save rules not working, candidates are disqualified in incorrect status, KI2H2025, 2511 , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Known Error
SAP Knowledge Base Article - Public