SAP Knowledge Base Article - Preview

3682478 - Unplanned items created as main items instead of sub-items in service confirmation in sap s/4hana

Symptom

When creating unplanned items from a service confirmation, the system prompts for the reference service order item to which the new item should be linked. However, the unplanned items are created as main items in the service order and it is expected that the unplanned items are created as subitems.


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Environment

  • SAP S/4HANA
  • SAP S/4HANA > Service > Service Processes > Service Confirmations

Product

SAP S/4HANA all versions

Keywords

unplanned items, service confirmation, main items, sub-items, higher-level item, SAP S/4HANA, service order, collective accounting, item types , KBA , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , Problem

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