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SAP Knowledge Base Article - PreviewSymptom
While creating a determination or validation within the Case service, you noticed that the {notes/noteType} field is missing into the conditions block.
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Environment
SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
note type, notes/noteType, noteType, conditions block, extensibility administration, case, validation, determination, missing, field , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , How To
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