SAP Knowledge Base Article - Public

3682563 - Solution Design Refresh issue

Symptom

Solution Design tab is not refreshing correctly when a custom action is performed.

Environment

SAP CPQ

Reproducing the Issue

  1. Go to Quotes.
  2. Open Quote.
  3. click actions
  4. Populate Solution design.
  5. Refresh.
  6. Refresh action doesn't work the first time.

Cause

If changes are made through the script, it is necessary to manually refresh the page to ensure the updated data is fetched from the database.

Resolution

This behavior occurs because scripting directly modifies the database and does not automatically reload the user interface.   

See Also

Keywords

Solution Design, Known Issue, Quote, refresh, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ all versions