SAP Knowledge Base Article - Public

3682652 - On-prem extractor config.env file containing commented out lines makes on-prem package fail to work properly

Symptom

On-prem logs contain exceptions like:
Factory method 'httpClient' threw exception with message: Invalid value for proxy port

and/or

Can't establish websocket connection to server (retries = n, next attempt in nnnn ms)
org.springframework.web.util.InvalidUrlException: Bad authority

Reproducing the Issue

Add commented out lines in the config.env

Resolution

  • Remove all unwanted lines from the config.env file. Commenting them out is not a solution - they need to be deleted completely.
  • Check for linefeeds within the parameter values. For example, there should be no linefeeds splitting the EXTRACTOR_SECRET into multiple lines.
  • The only allowed lines should start with:
    ########### PLEASE INCLUDE YOUR EXTRACTOR ON-PREM CONFIGURATION BELOW #####################
    EXTRACTOR_ID=
    EXTRACTOR_SECRET=
    WEBSOCKET_SERVER_ADDRESS=
    PROXY_HOST=
    PROXY_PORT=
    PROXY_USER=
    PROXY_PASSWORD=

Keywords

soe, on-prem, extractor, config, config.env, commenting, lines, cannot, connect, proxy , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Problem

Product

SAP Signavio Process Intelligence all versions