SAP Knowledge Base Article - Public

3682652 - On-prem extractor config.env file containing commented out lines makes on-prem package fail to work properly

Symptom

On-prem logs contain exceptions like:
Factory method 'httpClient' threw exception with message: Invalid value for proxy port

and/or

Can't establish websocket connection to server (retries = n, next attempt in nnnn ms)
org.springframework.web.util.InvalidUrlException: Bad authority

Reproducing the Issue

Add commented out lines in the config.env

Resolution

Remove all unwanted lines from the config.env file. Commenting them out is not a solution - they need to be deleted completely.

The only allowed lines should start with:
########### PLEASE INCLUDE YOUR EXTRACTOR ON-PREM CONFIGURATION BELOW #####################
EXTRACTOR_ID=
EXTRACTOR_SECRET=
WEBSOCKET_SERVER_ADDRESS=
PROXY_HOST=
PROXY_PORT=
PROXY_USER=
PROXY_PASSWORD=

Keywords

soe, on-prem, extractor, config, config.env, commenting, lines, cannot, connect, proxy , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Problem

Product

SAP Signavio Process Intelligence all versions