SAP Knowledge Base Article - Preview

3682756 - PDF print preview error "The PDF file could not be loaded." due to missing text modules in Trade Preference Fiori apps

Symptom

Clicking on the Action Preview (PDF Preview) of an LTSD or LTSD request raises the error: "The PDF file could not be loaded."

The issue can be observed in the following Fiori apps:

  • Manage Requests - Long-Term Supplier's Declarations (App ID: F4419)
  • Manage Long-Term Supplier's Declarations - Inbound (App ID: F5689)
  • Manage Long-Term Supplier´s Declarations - Outbound (App ID: F4718)


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Environment

SAP Global Trade Services, edition for SAP HANA

Product

SAP Global Trade Services, edition for SAP HANA all versions

Keywords

fiori app, manage requests, long-term supplier's declaration,  pdf preview, Resource not found for segment 'BOPFPrintPreview', error message, text modules, inbound destination, cache clearing, sap gts, preference management, sap hana, supplier declaration, PERSONALIZE_PDF_DOC, /SAPSLL/CL_PRE_PPF_AGENT , KBA , FT-LEG-PRE-SDM , Supplier Declaration , Problem

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