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3682807 - Error: "Unexpected element -el=ErrorResponse ns=" when sending data via Managed Gateway for Spend and Business Network

Symptom

Ariba Remittance advices IDOCs (ARBCIG_REMADV) or Ariba Orders IDOCs (ARBCIG_ORDERS) are failing with a SOAP class with Error message: "Problem with SOAP class", and System Response: "14:Unexpected element -el=ErrorResponse ns=".

SM59 Connectivity Test returns Status HTTP Response 404 Status Text NotFound


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Environment

  • Managed Gateway for Spend and Business Network 

Product

SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP ERP all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP S/4HANA all versions

Keywords

Unexpected element -el=ErrorResponse ns=, soap class issue, remittance advice failure, IDoc status 02, unexpected element error,managed gateway for  spend and business network, ARBCIG_REMADV, ARBCIG_ORDERS , KBA , BNS-ARI-CI-AN-REM , Managed Gateway for Business Network - Remittance , BNS-ARI-CI-AN-PO , Managed Gateway for Business Network - Order , BNS-ARI-CI-BUY , Managed Gateway for Procurement , Problem

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