Symptom
This KBA is a bridge article that provides more details on the Succession AI Insight.
Environment
SAP SuccessFactors Career & Talent Development
SAP SuccessFactors Succession Org Chart
Reproducing the Issue
- Navigate to Succession Org Chart
- Generate Insight on one position
- You might see competencies or skills in the Role Overview section which is not mapped to the Incumbent.
Cause
- The mapped skills IDs of the job code associated with the position were queried from the database. The skills names include "Adaptive Leadership", which is why the Role Overview description contains this information.
Resolution
System grounding data used for this AI scenario includes the following:
- Skills and competencies that are associated with the position through job role
AI-Assisted Successor Insights | SAP Help Portal
As it is stated in the Guide, the AI feature is using data from the mapped job code.
To produce the insights, generative AI uses the following data:
- Skills and competencies that are associated with the position through job role
- Successors' skills and competencies
- Successors' latest overall performance ratings
- Successors' work experience that is available in their job information
See Also
Refer to: AI-Assisted Successor Insights | SAP Help Portal
or
Keywords
succession ai insights, role overview, job code, position, person based, mapped skills, succession org chart, position id, insights description, skill mapping , KBA , LOD-SF-SCM-ORG , Succession Org Chart , How To
SAP Knowledge Base Article - Public