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SAP Knowledge Base Article - PreviewSymptom
After the 2H 2025 release, when proxying as a user with sufficient permissions to proceed with DRTM Master Data Purge in Data Retention Management, no user appears when attempting to search for or select a user in the "Select one user" field.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors HCM Suite 2H 2025
Product
SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
KI2H2025, Proxy, DRTM Master Data Purge, Inactive User, INC16464595, ECT-263743
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