3683031 - Error “Balance not zero: 123 debits: 123 credits: 123. No tax information available at header level.” in the Monitor Value Chains App in SAP S/4HANA Cloud Public Edition

In the Monitor Value Chain app for Supplier Invoices, the system displays the error message: "Balance not zero: 123 debits: 123 credits: 123. No tax information available at header level."

 SAP S/4HANA Cloud Public Edition

The issue occurs because the assigned pricing procedure is configured with print type "A" for the tax condition. Due to this setting, the tax condition is transferred from the intercompany invoice to the supplier invoice at the header level. However, since no tax code is determined for that tax condition in the intercompany invoice, the supplier invoice receives it with an empty tax type, which leads to the error. 

• Review the pricing procedure assigned to the Intercompany Invoice in Manage Billing Document app (F0797). 
• Update the print type for the relevant tax condition by leaving the field blank.
• Ensure that a tax code is correctly determined for the assigned tax condition in the Intercompany Invoice so that the tax type is populated accordingly in the Supplier Invoice.

invoice balance not zero, intercompany function, supplier invoice, advanced intercompany process, tax amount not calculated, pricing procedure ZSVB24, tax condition TTX1, SAP S/4HANA Cloud Public Edition , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem