3683048 - Through mobile browser, Suggested Results of Enhanced Search Redirect to New Learning Experience Instead of Course Details (iOS and Android)

Since the 2H2025 release, suggested results of enhanced search will redirect users to the New Learning experience page instead of the details page, via mobile browsers from both iOS and Android devices.

• SAP SuccessFactors Learning
• SAP SuccessFactors Mobile

1. Using a mobile browser, log into HCM and navigate to Learning >
2. At the Enhanced Search, search for any existing item/program/curriculum and click on the suggested result >
3. The browser opens a new tab, but instead of landing on the course details page, internal users are redirected to the Learning Homepage and external users face an error: "This link is not available via a mobile device".

The code correction to address the issue faced by internal users is scheduled to be delivered through the b2511p9 release version, as per the schedule available at SAP SuccessFactors - Patch Details.

Regarding the error faced by external users with curricula, our Engineering team has confirmed that the deeplink configuration is not enabled for curricula out of the box. To address it, please:

1. Access Learning Administration > go to System Administration > Configuration > System Configuration >
2. Open the DIRECT_LINK in edit mode >
3. Search for the rows that start with links[CURRICULA] and replace all of them with the configuration below and then click on 'Apply Changes':

links[CURRICULA].mapping=/user/learning/viewCurriculumDetails.do
links[CURRICULA].enabled=true
links[CURRICULA].mobileEnabled=true
links[CURRICULA].requiredParams[qualID]=<QUAL_ID/>
links[CURRICULA].requiredParams[rootQualID]=<QUAL_ID_ROOT/>
links[CURRICULA].launchHandler=com.plateausystems.elms.client.struts.learner.deeplink.CurriculaLinkGenerator
links[CURRICULA].otherParams[menuGroup]=Learning
links[CURRICULA].otherParams[menuItem]=Curriculum Status
links[CURRICULA].otherParams[showBackLink]=false
links[CURRICULA].otherParams[hideItemDetailsBackLink]=true
links[CURRICULA].otherParams[fromDeepLink]=true
links[CURRICULA].mobileNativeDeepLinks[1].deviceID=iPhone
links[CURRICULA].mobileNativeDeepLinks[1].enabled=true
links[CURRICULA].mobileNativeDeepLinks[1].path=curriculaLink
links[CURRICULA].mobileNativeDeepLinks[1].params[deeplinkType]=curriculaLink
links[CURRICULA].mobileNativeDeepLinks[2].deviceID=AndroidPhone
links[CURRICULA].mobileNativeDeepLinks[2].enabled=true
links[CURRICULA].mobileNativeDeepLinks[2].path=curriculaLink
links[CURRICULA].mobileNativeDeepLinks[2].params[deeplinkType]=curriculaLink
links[CURRICULA].mobileNativeDeepLinks[3].deviceID=AndroidTablet
links[CURRICULA].mobileNativeDeepLinks[3].enabled=true
links[CURRICULA].mobileNativeDeepLinks[3].path=curriculaLink
links[CURRICULA].mobileNativeDeepLinks[3].params[deeplinkType]=curriculaLink

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• KBA 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me - SAP for Me
• SAP SuccessFactors Mobile Features | SAP Help Portal
• Supported Mobile Browsers for SAP SuccessFactors | SAP Help Portal
• Mobile Application Support for SAP SuccessFactors | SAP Help Portal
• SAP SuccessFactors - Patch Details - SAP Community

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