3683048 - Through mobile browser, Suggested Results of Enhanced Search Redirect to New Learning Experience Instead of Course Details (iOS and Android)

Since the 2H2025 release, suggested results of enhanced search will redirect users to the New Learning experience page instead of the details page, via mobile browsers from both iOS and Android devices.

• SAP SuccessFactors Learning
• SAP SuccessFactors Mobile

1. Using a mobile browser, log into HCM and navigate to Learning >
2. At the Enhanced Search, search for any existing item/program/curriculum and click on the suggested result >
3. The browser opens a new tab, but instead of landing on the course details page, internal users are redirected to the Learning Homepage and external users face an error: "This link is not available via a mobile device".

The code correction to address the issue faced by internal users is scheduled to be delivered through the b2511p9 release version, as per the schedule available at SAP SuccessFactors - Patch Details.

Regarding the error faced by external issues, a different correction is necessary and our Engineering team is currently working on it.

Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

• KBA 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me - SAP for Me
• SAP SuccessFactors Mobile Features | SAP Help Portal
• Supported Mobile Browsers for SAP SuccessFactors | SAP Help Portal
• Mobile Application Support for SAP SuccessFactors | SAP Help Portal
• SAP SuccessFactors - Patch Details - SAP Community

sf, sfsf, mobile, curriculum, details, page, home, page, homepage, learning, ilx, enhanced, search, library, android, ios, device, internal, external, user, link, available, KI2H2025, LRN-204976 , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Known Error