SAP Knowledge Base Article - Preview

3683064 - WalkMe automatically enabled in SAP SuccessFactors Admin Center

Symptom

  • After the 2H 2025 release upgrade, WalkMe is automatically enabled, and the WalkMe icon appears in the upper-right corner of the Admin Center page, even though the WalkMe integration was never manually enabled.

  • In the WalkMe Digital Adoption Platform (DAP) tool, the Enable WalkMe option remains disabled.




** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental ** 


Read more...

Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

automatic enablement, WalkMe, 2H 2025 release, admin center, successfactors, sf, administrator content, disable WalkMe, company system and logo settings, learn more links, administrator help frameworks, default settings, enabled, enable, default, disable, Admin Center , KBA , LOD-SF-PLT-SHW , Show me videos , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.