Symptom
- After the 2H 2025 release upgrade, WalkMe is automatically enabled, and the WalkMe icon appears in the upper-right corner of the Admin Center page, even though the WalkMe integration was never manually enabled.
- In the WalkMe Digital Adoption Platform (DAP) tool, the Enable WalkMe option remains disabled.
** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental **
Read more...
Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
automatic enablement, WalkMe, 2H 2025 release, admin center, successfactors, sf, administrator content, disable WalkMe, company system and logo settings, learn more links, administrator help frameworks, default settings, enabled, enable, default, disable, Admin Center , KBA , LOD-SF-PLT-SHW , Show me videos , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview