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3683100 - Updated Wishlist event based program become fail-safe in SAP Emarsys

Symptom

  • Updated Wishlist event based program become fail-safe. 
  • Notification Center displays error "The program *** has entered Fail-safe status because a mail stream it referenced could not be triggered. Please make sure that the mails stream *** is active, then try reactivating the Automation program. If the problem persists, please contact Emarsys Support."


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

automation node count, exited status, frozen status, fail-safe status, empty wishlist, sap emarsys, automation program, email campaign inactive, node configuration, program status active, wishlist update triggers , KBA , CEC-EMA-AUT , Automation , Problem

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