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SAP Knowledge Base Article - PreviewSymptom
- The label of the "Accept" button displayed in the Agent Desktop within the Service Work Center cannot be changed.
- Attempts to modify this label using Language Adaptation or Language Adaptation Add-On have been unsuccessful.
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Cloud for Customer core applications 2508
Keywords
Agent Desktop, Accept Button, Label Translation, Language Adaptation, UI Text, Service Work Center, SAP Service Cloud V2, Accessibility Standards, Omnichannel , KBA , CEC-CRM-AD , Agent desktop - live channels , Problem
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