Symptom
When refreshing the search page in the library view, an error occurs: "Looks like something went wrong. Please try again or contact your administrator for help."
Environment
SAP SuccessFactors Learning 2511
Reproducing the Issue
- Login and navigate to "My Learning".
- Click "Browse Library".
- On the library search page, click "Refresh" icon (from upper left of the browser).
- The error occurs: "Looks like something went wrong. Please try again or contact your administrator for help."
Cause
Resolution
- This scenario is currently under investigation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.
- Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
See Also
Keywords
error refreshing search page, catalog view error, sap successfactors learning, browse library error, search results refresh issue, error message, refresh, sap learning module error, refresh error, library search issue , KBA , LOD-SF-LMS-CAT , Catalog , Bug Filed
Product
SAP SuccessFactors Learning 2511
SAP Knowledge Base Article - Public