SAP Knowledge Base Article - Public

3683488 - Command Centre - user unable to see any Site ID

Symptom

A user is able to access the Command Centre; however, instead of getting the list of sites, the user receives the message:
"You're not seeing any data page. This could be because you don't have permission to view any sites."

Environment

Command Centre Test and Production

Resolution

The issue could be caused by an apostrophe in the name.
To verify if that is the cause, you can contact SAP Product Support team, providing the email address of the affected user, asking to check that user via:  Command Centre > User Management 
Removing apostrophe will resolve the problem.

Keywords

Command Centre, Site ID, "You're not seeing any data page. This could be because you don't have permission to view any sites." , KBA , LOD-SF-RMK-CC2 , Command Center Version 2 , Problem

Product

SAP SuccessFactors HCM Core all versions