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3683514 - Rehire Verification Not Triggered After Updating National ID via “Correct My Personal Data” in Form I-9 - Onboarding

Symptom

Rehire Verification does not restart after an onboardee updates their National ID using the Correct My Personal Data option within Form I-9.

After correcting the National ID in this area, the system does not trigger a new rehire match, and the record later produces an National ID mismatch error when moved to Manage Pending Hires (MPH).


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Correct My Personal Data, I9, I-9, form, correction, button, does, did, not, verify, trigger, verification, trigger, retrigger, Rehire, match, Onboarding , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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