SAP Knowledge Base Article - Preview

3683603 - Custom token to fetch user's Preferred Name does not work in "Pre Onboarding Rehire Template" - Onboarding

Symptom

  • Custom token mapped to the email template fails to function in the email body, although it works in other templates.
  • Custom token won't populate information in "Pre Onboarding Rehire Template".
  • Custom tokens do not work for the specific email template "Pre Onboarding Rehire Template".


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Environment

SAP SuccessFactors Onboarding.

Product

SAP SuccessFactors Onboarding all versions

Keywords

email, services, link, broken, custom, token, pre, onboarding, rehire, template, populating, showing, show, populate, sap, successfactors, onboarding, template, customization, mapping, body, notifications, preferred, name , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , LOD-SF-OBX-EML , Notifications , Problem

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