3683615 - When you replicate quotes and sales orders in one message, Integration Suite says the quote is a sales order.

Symptom

When you replicate quotes and sales orders in one message, Integration Suite says the quote is a sales order.

Environment

SAP Sales Cloud and SAP Service Cloud Version 2 integration with S/4HANA.
SAP Sales Cloud and SAP Service Cloud Version 2 integration with ERP.

Reproducing the Issue

In SSCv2 you will face and error message like below when replicate a sales order and a sales quote from ERP in the same message:

{
"code": "mapping.value.mapping.notFound.8002",
"message": "NOT_FOUND: Value mapping does not exist for Mapping Group Standard, Value Name sap.crm.salesorderservice.entity.itemType, and External Value AGC."
}

Cause

You are replicating a sales order and a sales quote from ERP in the same message.

Resolution

You must replicate just orders or just quotes on the one message.
Use the the RCOD_REPLICATE_SALES_ORDER and you can filter the SD Document Category and send just the order or quotation.

B - Quotation
C - Order

Keywords

sales order replication, sales quote replication , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions