SAP Knowledge Base Article - Preview

3683668 - Advanced Workflow: Facing an extra authentication page on SSO enabled system, which was not appearing before

Symptom

  • User encounters an additional authentication page (belongs to IAS) upon accessing the Advanced Workflow application after logging into the respective tenant portal (by SSO).
  • The issue occurs only in one tenant, while other tenant(s) is functioning correctly.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Advanced Workflow for Incentive Management on Hyperscalers

Product

SAP SuccessFactors Incentive Management all versions

Keywords

workflow administrator, blank screen, advanced workflow, SSO configuration, tenant G161, enable custom SSO, open advanced workflow in new tab, federation configuration, login issue, administrator access, workflow application , KBA , CEC-SAL-WFL , Advanced Workflow , Problem

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