SAP Knowledge Base Article - Public

3683700 - Error message with insufficient information when uploading document in CPQ quote

Symptom

"Error uploading file!" message while trying to upload file larger than 20MB in CPQ quote.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Create a new Quote
  2. Go to documents tab
  3. Try to upload a file with size larger than 20MB

Cause

The file being uploaded exceeds the size limit of 20MB.

Resolution

Error message will contain more details about the reason for the error. This will be delivered as part of CPQ-2602 release.

See Also

If the file size is too large, system can timeout during the upload causing a different error message ""Error occurred".

Keywords

limit, 20, mb, size, document, upload, CPQ, error, file , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2025