SAP Knowledge Base Article - Public

3683764 - SAP CPQ file upload size limit is 20 MB and cannot be increased

Symptom

  • Unable to increase the file upload size above 20 MB in CPQ quotes or setup.
  • Attempts to add attachments larger than 20 MB are not permitted.

Environment

SAP CPQ

Reproducing the Issue

  1. Open a CPQ quote or navigate to CPQ setup.
  2. Attempt to upload or attach a file larger than 20 MB.
  3. Observe that the upload is blocked due to the configured size constraint.

Resolution

  1. This is a product constraint: the CPQ file upload size limit is hardcoded at 20 MB and cannot be changed at the tenant level.
  2. There is no configuration available to change this limit.

See Also

Additional Documents | SAP Help Portal

Additional Content | SAP Help Portal

Upload Files | SAP Help Portal

Keywords

attachment, constraint, threshold, boundary, restriction, capacity, quota, setting, control, parameter, policy, limitation, enhancement, roadmap, governance , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2025