SAP Knowledge Base Article - Preview

3683775 - Users cannot synchronize mobile app - This application cannot continue, because the ERP user is missing.

Symptom

• When users attempt to synchronize the mobile app, the process fails.  
• An error message is displayed: Users cannot synchronize mobile app - This application cannot continue, because the ERP user is missing.  


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Environment

  • SAP Field Service Management  
  • Mobile Sync API  

Product

SAP Field Service Management mobile app 1.0

Keywords

• erpuser  
• fsm  
• sync  
• error  
• mobile app  , KBA , CEC-SRV-FSM-MSYNC , Mobile Sync API , Problem

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