SAP Knowledge Base Article - Public

3683897 - Bridge KBA - Old Information is Retrieved while Performing Crossboarding with Onboarding 1.0

Symptom

  • When processing crossboarding/internal hire in Manage Pending Hires (MPH), the new data (new position number and salary) are not showing.
  • The data sent from Crossboarding is visible in Onboarding 1.0 to Employee Central Data Review but not in MPH.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

This is a Known Issue.

Resolution

This is a bridge KBA, where the existing resolution was illustrated in the following article:

3681788 - 2H2025 Old Information is Retrieved while Performing Crossboarding with Onboarding 1.0

See Also

3681788 - 2H2025 Old Information is Retrieved while Performing Crossboarding with Onboarding 1.0

2555906 - Position Number Mapping Between Onboarding 1.0 and EC

Keywords

crossboarding, manage pending hires, mph, onboarding 1.0, employee central, ec module, new position, OBD, data mapping, internal hire, known issue, manual input, INC16668091, KI2511, 2H2025, position, mapped data, new salary, mapped data, Onboarding 1.0 to Employee Central Data Review, MPR, KI2H2025  , KBA , LOD-SF-OBD-XBD , Cross Boarding , Known Error

Product

SAP SuccessFactors Onboarding all versions