SAP Knowledge Base Article - Preview

3683980 - Emails fail with XS857, long text shows: 535 5.7.139 Authentication unsuccessful, SmtpClientAuthenticiation is disabled for the tenant.

Symptom

  • Emails are being sent from SAP system to Microsoft Office365 for transmission to the Recipient.
  • These Emails are failing with XS857 - No delivery to  as logon data invalid.
  • The long text of the error shows cause as  => 535 5.7.139 Authentication unsuccessful, SmtpClientAuthenticiation is disabled for the tenant. Visit
  • Screen shot of the long text of the error message from SOST:



    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Business Technology Platform
  • SAP Basis release independent

Product

SAP S/4HANA Cloud Private Edition 2023

Keywords

XS857, No delivery to  as logon data invalid, 535 5.7.139 Authentication unsuccessful, SmtpClientAuthenticiation, , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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