Symptom
- "My Profile" button on the career site is unresponsive.
- Clicking "Apply Now" on any job redirects back to the home page.
- Header dropdown menu - clicking should expand to show list of links to other pages but nothing happens
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Navigate to the career site using the provided URL.
- Click on the "My Profile" button.
- Observe that no action occurs.
- Select any job listing and click "Apply Now".
- Observe that the page redirects back to the job search page.
- Attempt to expand a header menu. Nothing happens
Cause
Improper carriage return in the Social Links section of CSB XML (related symptom: The label inside the CSB UI shows as "Link Link" rather than the name of the particular Social Network)
Resolution
A code fix was already deployed with P6. (See the following page for the Patch schedules)
The issue is no longer occurring.
See Also
3062549 - XML for Site Settings in Career Site Builder - Recruiting Marketing
Keywords
career site builder, my profile button, apply now button, job search page redirect, CSB settings, XML configuration, unresponsive button, site settings XML, applicant, jobsite, PTCH-48582, RMK-36835, KI2H2025 , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Known Error
SAP Knowledge Base Article - Public