SAP Knowledge Base Article - Preview

3684101 - e-verify case stuck in manual review status despite being closed in e-verify case tracker

Symptom

  • The I-9/E-Verify case for a user is stuck in the "Manual Review" status in SAP SuccessFactors Onboarding.
  • The E-Verify Case Tracker indicates that the case is closed with no further action required.


Read more...

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2505

Keywords

e-verify, manual review, synchronization failure, case tracker, refresh data, resolve action, tnc flow, integration errors, onboarding, error logs, sync failure, e-verify portal, case status update. , KBA , LOD-SF-OBX-EVF , Everify , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.