Symptom
When does the welcome card appear for a user in the MS Teams app for SuccessFactors?
Users did not receive the welcome card when reinstalling the SuccessFactors Teams app
Environment
SAP SuccessFactors HCM
Resolution
The Welcome card in Teams appears when the app is installed at the first time - once the user install it from the apps store.
Due to the communication between Microsoft and SuccessFactors, when you reinstall the app, the welcome message does not appear.
See Also
Keywords
welcome message card, Teams, SuccessFactors app, app installation, reinstall app, collaboration, work tech, sf , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Product Enhancement
SAP Knowledge Base Article - Public