SAP Knowledge Base Article - Preview

3684190 - Workzone and ESM (Self Service) not Loading

Symptom

  • The ESM Self-Service Work Zone UI card displays a "Refused to Connect" error when accessed.
  • The Card might also enter in a Loop, not showing any information.


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Environment

  • Enterprise Service Manager

Keywords

work zone, esm self-service, refused to connect, ui card error, error message, troubleshooting, configuration, integration testing, sap service cloud version 2, sap successfactors employee central payroll, PY-US , KBA , CEC-CRM-SELF , ESM support for Self-Service module , Problem

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