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SAP Knowledge Base Article - PreviewSymptom
- Installation Error - INS00013 occurs during the installation of SAP BusinessObjects Business Intelligence platform 4.3 Web tier option on a separate server.
- Error message: "Either the remote CMS cannot be reached or the logon credentials are incorrect INS00013".
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.x
- Windows Server
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
Installation error, INS00013, SAP BusinessObjects BI, BI, web tier, CMS credentials, SQL Server, incomplete installation file, cluster configuration, CMS database, reinstallation , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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