SAP Knowledge Base Article - Public

3684429 - "Failed to upload document to user" occurs during Single Upload in Document Center - Onboarding 1.0

Symptom

  • Individual users encounter an error when uploading documents into Document Center.
  • Error message: "Failed to upload document to user".

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to Onboarding 1.0 Dashboard.
  2. Select Document Center.
  3. Choose Single Upload.
  4. Upload file.
  5. Add Document Name.
  6. Choose an employee.
  7. Proceed to the next steps until "Finish".
  8. Error message appears: "Failed to upload document to user".

Cause

Inappropriate DocCenter.MigrationState.

Resolution

Submit a script request and provide the following information. (Note to support: Please see Internal Memo)

  • Company ID
  • Support Access
  • ONB Account
  • Run script written approval

See Also

Keywords

document center error, failed to upload document, onboarding 1.0, sap successfactors, single upload error, access denied, document upload issue, blob storage configuration, BSS_ONLY, document center reactivation, error message, OBD, ONB, Document Center, Single Upload, DocCenter.MigrationState , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions