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3684490 - Best Practices for Using Built-In Support Search with Generative Answering

Symptom

IMPORTANT NOTE: A generated answer may not always appear. If the retrieved content is not sufficient or not relevant enough, a generated response will be withheld to avoid presenting inaccurate or low-value information.

To receive more accurate answers from Generative AI-powered search, the way you phrase your queries makes all the difference. By following a few simple best practices, you can obtain clearer, more relevant results and access the information you need more efficiently.

  • How do I use Built-In Support Search?
  • What are the Best Practices for finding content in Built-In Support?
  • How can I improve the Generated Answer?
  • How do I provide feedback on Generated Answers?


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Environment

Built-In Support

Product

Built-In Support 1.0

Keywords

Built-In Support, BIS, Search, Generative AI, Genai, Coveo Search, LLM, Generated Answer, AI, Model, Filters, Facets, Sort by, Relevance , KBA , CA-FLP-EXT-DSX , Integration of Support into all SAP products , How To

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