Symptom
In SAP S/4HANA Cloud Public Edition, you have a journal entry that has comment notes.
However, when in app Manage Supplier Line Items you click on a supplier item with corresponding journal entry and choose to go to app Manage Journal Entries, you do not see the comment notes in that corresponding journal entry.
Environment
SAP S/4HANA Cloud Public Edition
Cause
This is expected system behavior.
Resolution
When you go to Manage Journal Entries from Manage Supplier Line Items, you are opening the supplier line item within that corresponding journal entry. The comment notes is in the journal entry itself and not in the line item so you're unable to see any comment notes.
After you enter line item page, you can click on the journal entry number on the upper-left of the page to enter the journal entry itself, and then you will see the notes.
Keywords
journal entry, accounting entry missing, notes missing, manage supplier line item, manage journal entries, inconsistent behavior, supplier line item, financial document visibility, sap s/4hana cloud public edition , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem
SAP Knowledge Base Article - Public