SAP Knowledge Base Article - Public

3684495 - Unable to see Journal Entry's note when accessing Manage Journal Entries from Manage Supplier Line Items in SAP S/4HANA Cloud Public Edition

Symptom

In SAP S/4HANA Cloud Public Edition, you have a journal entry that has comment notes.

However, when in app Manage Supplier Line Items you click on a supplier item with corresponding journal entry and choose to go to app Manage Journal Entries, you do not see the comment notes in that corresponding journal entry.

Environment

SAP S/4HANA Cloud Public Edition

Cause

This is expected system behavior.

Resolution

When you go to Manage Journal Entries from Manage Supplier Line Items, you are opening the supplier line item within that corresponding journal entry. The comment notes is in the journal entry itself and not in the line item so you're unable to see any comment notes.

After you enter line item page, you can click on the journal entry number on the upper-left of the page to enter the journal entry itself, and then you will see the notes.

Keywords

journal entry, accounting entry missing, notes missing, manage supplier line item, manage journal entries, inconsistent behavior, supplier line item, financial document visibility, sap s/4hana cloud public edition , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions