3684553 - The "Requested By" and "Requested For" user search fields do not support external onboarding users in Diagnostic Tool - 2H 2025

The "Requested By" and "Requested For" user search fields do not support external onboarding users in Diagnostic Tool.

SAP SuccessFactors Employee Central - Workflows

1. Create an object for Diagnostic trace in Manage Data.
2. Complete the onboarding process for a user.
3. Attempt to search for the external onboarding user in "Requested For" and "Requested By" section by entering the user's name.
4. Observe that the user is not found in the search results.

• Product Engineering team confirmed that they are still working on enhancing to support external Onboarding users.
• We don't have any commitment on when it will be implemented.
• This article will be updated once we have more information.
• If you wish to know status of the enhancement, contact your CSM/CEE with the enhancement number - ECT-251808.

Using the Diagnostic Tool | SAP Help Portal

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