SAP Knowledge Base Article - Public

3684599 - Character limit count does not display for custom textarea field in latest form

Symptom

In the latest performance management form, the character count is not displayed for custom text area elements.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Latest form experience is enabled.
  2. Launch a form with custom textarea fields setting as required field.
  3. Input characters in the custom textarea field.
  4. The inputted characters are reaching the configured limit, but the character count is not displayed.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch b2511p[7]. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base

Workaround

Disable latest form experience in performance management feature setting.

Keywords

KI2H2025, PMU-26570, PTCH-48599, character count, limit, count, display, max, min, required field, custom text area, text, comment field, field, comment, comments, comments field, character limit bar, missing character count, form feature, FTE , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals 2511